At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of 43 high-performing, happy people that are dedicated to building a product our customers love.
Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous processing tasks. Our data stores include MongoDB, Elasticsearch, PostgreSQL, MySQL, and Redis. Our infrastructure runs on AWS using a combination of managed services like RDS and ElastiCache as well as EC2 instances managed by Puppet, Ansible, and Terraform. Today we manage hundreds of EC2 instances and thousands of Docker containers on our Kubernetes clusters.
We're looking for a full-time Site Reliability Engineer to join our core team who has significant experience building, managing, and monitoring infrastructure and backend services at scale.
Come help us with projects like...
Building out our Kubernetes infrastructure to include additional services, increased redundancy/scalability, and harnessing new k8s features
Scale our Elasticsearch and MongoDB clusters to support our data growth
Tune our MySQL and PostgreSQL databases
Improve our public API’s performance and resiliency
Tighten security across our infrastructure
Implement autoscaling techniques that balance performance, workload demands and costs
Improve our CI/CD process making builds/deployments faster and safer
Further develop our Prometheus/Grafana monitoring infrastructure
At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Life-work integration is an important part of our organization - we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.
This team is growing in more ways than one - we’ve recently launched 10 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.